General Questions
Who are Astutis?
Astutis is the UK’s leading independent B2B provider of health, safety, and
environmental training. They also have a strong international presence and use
a technology‑enabled platform to deliver online and virtual training solutions. Astutis courses are offered for sale on SJA’s e‑training website.
What is SJA’s involvement with Astutis?
SJA’s role is limited to advertising and selling Astutis courses. Customers book through the SJA website and are directed to Stripe to complete payment. Once the enrolment form is completed, the learner’s details are securely passed to Astutis, who then manage the enrolment process.
I have purchased a course but have not heard anything?
You should have been directed to an enrolment form straight after paying however, if this was not the case or, you have completed the form but still not heard anything, please send proof of purchase to Etraining@sja.org.uk and we will begin the enrolment process for you.
What can SJA not assist with??
SJA cannot support queries that fall under Astutis’ responsibility. These include, but are not limited to:
· Certificate follow‑ups
· Course registration or enrolment issues
· Delegate name changes
· Enrolment information
· Questions about course content not detailed on our website
These queries should be referred directly to Astutis by emailing learningadvisor@astutis.com
I am a learner already enrolled on an Astutis course and have a question about my certificate, course content, exam, or learning experience. What should I do?
Please contact Astutis directly by emailing learningadvisor@astutis.com
