This Mental Health First Aid Course covers the following topics:

• Introduction to Mental Health First Aid – Understanding the role and responsibilities of a Mental Health First Aider
• The Mental Health Ripple Effect – How mental health challenges affect individuals and teams in the workplace
• Recognising the Signs – Identifying symptoms of common mental health conditions
• Confidentiality and Safeguarding – When and how to share concerns responsibly
• Active Listening Skills – Techniques for supportive, non-judgmental conversations
• Empathic Conversations – Approaching sensitive topics with care and understanding
• Mental Health Action Plan – A structured approach to offering support
• Supporting in Crisis Situations – Suicide awareness, panic attacks, and crisis intervention
• Cultural Differences in Mental Health – Understanding how cultural backgrounds influence mental health perceptions
• Maintaining Your Own Wellbeing – Strategies for self-care and resilience
• Signposting to Professional Help – Directing people to appropriate mental health resources
• Scenario-Based Learning – Applying skills through real-world case studies

This learning style is entirely classroom based and requires you to attend in person with a group of other delegates. This benefits those who prefer interactive sessions with the opportunity to ask questions to the instructor.

Pick one of our training venues across the country, and choose a date to come and train with the experts.

On‑site training keeps things simple: you tell us what you need, choose a date that works for your team, and we bring our qualified trainer directly to your premises. Complete a quick online booking request (click book now on this page) and our team will confirm suitable dates using live trainer availability.

On the day, the trainer arrives with everything required to run the course, delivering practical, tailored training in your own working environment - saving your team time, reducing travel, and ensuring the learning is directly relevant to your workplace.

To book this course On-site at your premises, click here

To find out more, including room requirements, click here

• Delegates must be 18 or over. Learners aged 16 or 17 may attend with written consent from a parent or guardian.
• Delegates need a basic command of English (defined as Level 2).
• Delegates must complete all modules.
• Delegates must act in a professional and appropriate manner, in line with our HEART values.

This course is ideal for anyone who wants to gain a deeper understanding of mental health and develop the skills to support their own and others' wellbeing in the workplace. Whether you're a manager, team leader, HR professional, or simply passionate about creating a supportive work environment, this training will equip you with the confidence to make a real difference.

Important Considerations
This course focuses on mental health in the workplace and includes discussions on sensitive topics such as suicide and self-harm. While we create a safe and supportive learning environment, some people may find certain topics distressing.

• If a delegate feels overwhelmed during the course, they are free to step away at any time.
• If you’re booking on behalf of someone else, please check they feel comfortable attending.
• If a delegate is unsure whether this course is right for them, we encourage them to contact us for a confidential discussion.

CERTIFICATE OF ATTENDANCE:
All delegates who complete the Mental Health First Aid training will receive a St John Ambulance certificate, recognising their participation in the course. To achieve the Level 3 Award in Mental Health First Aid, you must book the assessment separately.

LEVEL 3 QUALIFICATION (Optional Assessment)
For those who wish to achieve a formal qualification, the FutureQuals Level 3 Award in Mental Health First Aid (RQF) is available. To gain this qualification, delegates must:

• Book and attend the Mental Health First Aid two-day course
• Book the assessment separately (to be paid within 90 days of completing the course.)
• Complete a computer-based assessment (within 28 days of receiving the exam link.)

The proctored exam is an assessment completed via the FutureQuals XAMS online platform in which the delegate's desktop activity, webcam video, and audio are recorded and then moderated before achievement is awarded. The recordings are held only to complete the required audit and deleted within 24 hours of the assessment.

The Level 3 qualification is valid for 3 years.