Free online learning resources

Anyone can sign-up to access our free online learning resources. It hosts both paid and free basic First Aid eLearning modules as well as resources required for the online elements of our blended courses.

Access our free eLearning modules

We upload new training modules every month in the St John Ambulance eLearning hub - register now and take a look.

First Aid in emergency situations - How to deal with emergency situations, including typical scenarious and common practices.

First Aid in emergency situations

How to deal with emergency situations, including typical scenarious and common practices.

Access now
Understanding the importance of Self Care - This online module explores self care.

Understanding the importance of Self Care

This online module explores self care.

Access now
Recognising Mental ill Health - Explore the impact of anziety, depression, and stress as you learn to identify some common signs of mental ill health.

Recognising Mental ill Health

Explore the impact of anziety, depression, and stress as you learn to identify some common signs of mental ill health.

Access now
Menopause awareness - Improve your understanding of the menopause, the support available to those experiencing menopausal symptoms.

Menopause awareness

Improve your understanding of the menopause, the support available to those experiencing menopausal symptoms.

Access now
Stroke - Identify the four phases - FAST

Stroke

Identify the four phases - FAST

Access now
Allergic reaction - How to help someone who is having a severe allergic reaction.

Allergic reaction

How to help someone who is having a severe allergic reaction.

Access now

Traditional First Aid Courses

If you would prefer a more traditional learning style, we have 100s of venues across England where you can learn a variety of courses in a classroom environment.

First Aid at Work Course - Classic, by St John Ambulance

Workplace First Aid

Health and Safety Basics Course - Classic, by St John Ambulance

Health and Safety

Mental Health

Group of people learning how to use a fire extinguisher with a instructor.

Fire Marshal

E-Learning hub FAQ's

My username and password aren't working

The online learning space login details are separate from your St John Ambulance account details. You will need to create an account at https://etraining.sja.org.uk/ using the 'Register here for free' link.

If you've forgotten your password, you can reset it using the 'need assistance? Reset your password link' on https://etraining.sja.org.uk/

Videos:
How to create an Account
How to change your password

What system requirements do I need to use it?

Users can access our online learning space if:

  • You are on a Windows, Chromebook, Mac or IOS
  • You view the learning in Google Chrome, Firefox, Safari or Edge
  • Your device can run video and sound over HTML5 (H.264)
  • Your IT department does not cache our sites

IT ensure a connection through their proxy or firewall to:

  • launch.choota.com
  • launch.jcloudcontrol.com
  • YOURSITEURL
  • .clcmoodle.org/clcflex.com
  • maxcdn.bootstrapcdn.com
  • fonts.gstatic.com
  • fonts.googleapis.com
  • ajax.aspnetcdn.com
  • *.vo.msecnd.net
  • cdnjs.cloudflare.com.

Users may not be able to our online learning space if:

  • Your IT Department heavily cache our addresses
  • Your IT department block our addresses
  • Your IT department do not whitelist our addresses
  • You view the learning on Windows XP running Internet Explorer
  • You may not have access to some materials without a soundcard/speakers/headphones
  • You have an unreliable internet connection
  • Your internet connection is less than 512kb a second
  • You view the learning in Internet Explorer 6,7,8, 9, 10 & 11
  • You use Safari 7 or below as they have known compatibility issues with Moodle 3.10.

Why does nothing happen when I click enter on a module?

Our modules open in a new window, so make sure you check your browser for the module and ensure you have allowed pop ups from our system.

Video:
How to use our eTraining modules

Why does the course completion still say not started, even though I have completed the course?

There’s sometimes a delay in the system updating results, try logging off and logging back on again.

You will not receive a certificate for completing the free online courses.

Your certificate will automatically generate once you have completed all the required modules for certain courses*. It will appear at the bottom of the course page; from here it can be downloaded and saved.

If your certificate is not generating, please make sure you have completed all the required modules/activities for the course. Once a section is complete a green “done” box will appear next to it.

*You will not receive a certificate for completing the below online courses: 

  • Blended Online First Aid at Work course
  • Blended Online First Aid at Work Requalification course
  • Blended Online Paediatric First Aid course

These online courses are part of blended training courses, where you complete the online section before attending a training venue to complete the course and take assessments. Only once the assessment is passed will you receive your certificate.

Video:
How to download and print your eTraining certificate

My certificate doesn't have a date?

The courses that generate certificates are not full official qualifications. Therefore, some of the certificates generated do not provide a completion date. However, we can track the course completion and can identify our own certificates with unique codes.

How can I give feedback?

You can provide feedback using the feedback link on your dashboard page; you’ll will be redirected to a survey.

What happens to the data I share with St John Ambulance

At St John Ambulance we take your privacy very seriously and are committed to protecting the security of your personal information. St John Ambulance will never exchange or sell your information to another organisation for their own marketing purposes. 

Please note Online Learning Space is hosted by the Charity Learning Consortium on behalf of St John Ambulance. 

If you would like to find out more on how St John Ambulance will store and keep your data, please contact data-protection@sja.org.uk.

How do I log out of the St John Ambulance e-Learning hub?

To log out of our online training platform click the drop-down arrow that is situated next to your profile name in the top right-hand corner. Then click log out from the dropdown menu.

Video:
How to log out of our eTraining platform

I've clicked on a course but I'm taken to the etraining homepage not the course

For courses marked with a * if you are accessing the etraining platform for the first time and need to set up an account or if you have an account and are not already logged in when clicking on "Book" you will be taken directly to the etraining home page. Once you are on the home page, you can use the category icons or search bar to find the course you would like to book.