Checking and replacing certificates

Replace a lost or damaged St John Ambulance certificate or check a course certificate.

Example Certificate

This is an example of how your certificate may look

Step 1

This section has information about who completed the course. Check that the certificate has been issued to the correct person, and that their name is spelt correctly. If either is incorrect, a replacement certificate will be required. See step 3 for more information about this.

Step 2

Check the expiration date section of the certificate. This tells you when the certificate is valid until. Once the certificate is no longer valid, the delegate will either need to take the course again, or take a refresher course.

Step 3

If you have any further questions or need a replacement certificate, please contact our training team, quoting the delegate number and certificate number. You can contact the team by phone on 0344 770 4800 (Mon-Fri 8:30am-5:30pm), or email the team at Workplace-Training@sja.org.uk . There may be a small charge for replacement certificates to cover printing and postage costs if a hard copy is required.