Our Account Management Service
Our account management service will provide you with tailored first aid, health and safety and wellbeing solutions and coordinate your training bookings and your first aid supplies purchases.
Many of the UK’s largest and most respected businesses across all sectors choose St John Ambulance.
Our account management service will provide you with tailored first aid, health and safety and wellbeing solutions and coordinate your training bookings and your first aid supplies purchases.
We have two types of major accounts; depending on your training needs, you will meet the requirements for a Key or a National account. You could also qualify for managed account services if you need to regularly bulk buy first aid or health and safety supplies.
You can assess your training needs by using our requirements calculator.
The benefits of having an account
Dedicated account management
Your Account Executive will be your single point of contact. You’ll have a direct phone number and a personal email address to contact whenever you need, along with regular face to face meetings as often as required. Your Account Executive’s sole aim is to make sure that you’re getting everything you need – and more – from St John Ambulance.
A personalised online training bookings portal
Your online bookings portal will be customised with all the courses that you want available for your employees with live availability of places across all our UK venues. All your designated training bookers need to do is select the course they want, at the venue they want on the date they want, then enter the delegate details and in a few clicks, it’s done.
All the information you need whenever you need it
You’ll have access to a comprehensive set of reports via your St John Ambulance online portal. With the click of your mouse, you’ll get a snapshot of training bookings across your organisation, delegate attendance on our courses, results, compliance data, spend and savings.
Effective cost control
As a Major Account customer, you’ll benefit from bespoke prices on training and supplies, offering you significant savings against our published prices. You’ll get favourable credit terms to suit you and consolidated invoices with all your training bookings, delivered monthly by post or by email, whichever you prefer.
We keep you on top of your legal obligations
All our services and products meet the very highest standards so that you know you’re always meeting your legal obligations for workplace safety. We always keep our customers ahead of changes to regulations, and when things do change, we make sure that it’s seamless for your business. You’ll be the first to hear about any new courses or products that we’ve developed to meet the changing demands that businesses in the UK face. Importantly, we’ll always listen to you and make sure that you’re at the centre of everything we do.
Quite simply, the best trainers in the business
A supplier of anything stands and falls on the quality of its products. Our customers consistently tell us that the quality of our training, and the professionalism of our trainers, is outstanding. Our trainers are qualified to the very highest standards and they bring real frontline experience into the training room.
Training that’s customised for you
Your risk assessments will identify exactly what your business’s training requirements are and sometimes ‘off the shelf’ training courses don’t give you everything you need. We’ll work with you to design the training that meets all of your requirements giving you the confidence that, whatever happens, your employees will have the knowledge and the skills to deal with it.
The highest quality supplies
St John Ambulance doesn’t just deliver training, we’re a frontline first aid and ambulance service provider. Our people demand the very highest quality supplies and you’ll have access to the very same products. With a St John Ambulance National Account, your employees won’t just be trained by the very best, their workplaces will also be equipped with first aid, fire safety and health and safety supplies that meet the highest possible standards.
Truly unrivalled convenience
- As a National Account customer, you’ll have access to around 300 St John Ambulance training centres across the UK. Wherever your employees are, we’re there too. And with over 30,000 courses scheduled every year, you never have to wait for the training you need either. No other provider comes close to offering you this level of convenience.
- Group training on your premises.
- If you’ve got a group of employees that require the same training, they don’t even need to leave their workplace. We’ll come to you and train them altogether in the place where they’ll be putting their new skills into action. No travel time, no expenses, no hassle; just the very best training.
Want to learn more about opening an account with us? Take a look at our brochure.
