Mental Health Manager: Supporting Your Team (On-Site) at your Premises

The Mental Health Manager: Supporting Your Team Course will enhance a learner’s understanding of mental ill-health and supporting mental ill-health as a manager through discussion, activities and case studies.

Specifically, this course will cover:

• What is meant by mental health and mental ill-health/disorders
• Common mental health conditions
• The importance of empathy when communicating with a person experiencing mental ill-health
• Ways to manage a person experiencing mental ill-health
• Support we can signpost an individual experiencing mental ill-health to
• Legislation and understanding your organisation's policies relating to mental health in the workplace

BENEFITS FOR BUSINESSES

• Significant cost savings - Up to around 50% per person compared with sending individuals to public courses, plus no travel expenses.
• Delivered at your location - Reduces staff downtime and avoids logistical disruption.
• Customised to your workplace - Training can be tailored to specific hazards, roles, layout, equipment, and real‑world scenarios unique to your environment.
• Set price per trainer - Predictable budgeting for groups of 4–12 (course‑dependent). Contact us to discuss bigger groups.
• Access to courses not available publicly - please ask.
• Flexible delegate attendance - No need to lock in the attendee list early; organisations can swap delegates as needed.

BENEFITS FOR DELEGATES

• Learning that is directly relevant to their job - Tailored examples and scenarios in their actual working environment make the training more practical and relatable.
• No travel time or unfamiliar venues - Reduces stress and improves focus/engagement as delegates learn in a comfortable, familiar environment.
• Highly qualified St John Ambulance trainers - Delivered by a large network of experienced trainers with real‑world backgrounds.
• More efficient use of their workday - No long commutes; delegates can return to duties faster before/after the session.

On‑site training keeps things simple: you tell us what you need, choose a date that works for your team, and we bring our qualified trainer directly to your premises. Complete a quick online booking request (click book now on this page) and our team will confirm suitable dates using live trainer availability.

On the day, the trainer arrives with everything required to run the course*, delivering practical, tailored training in your own working environment - saving your team time, reducing travel, and ensuring the learning is directly relevant to your workplace.

*Inside M25, resources will be delivered the working day before the course, and collected the working day after.

Minimum requirements apply for training at your premises. click here to view room requirements.

Mental Health Manager: Supporting Your Team can also be completed as a Classic course, which is scheduled at various dates and venues across the country.

Click here to book this course in this way.

WHAT IS 'CLASSIC' LEARNING?
This learning style is entirely classroom based and requires you to attend in person with a group of peers. This benefits those who prefer interactive sessions with the opportunity to ask questions to the instructor.

This course is suitable for those in a management position looking to understand and improve their knowledge and confidence about mental health and to learn the skills to support their own and their team's positive well being in the workplace.

• Delegates must be 18 or over. Learners aged 16 or 17 may attend with written consent from a parent or guardian.
• Delegates need a basic command of English (defined as Level 2).
• Delegates must complete all modules.
• Delegates must act in a professional and appropriate manner, in line with our HEART values.

Please be aware that this course focuses on employees in the workplace and covers subjects that some people may find distressing, including suicide and self-harm. If a learner feels overwhelmed they can leave the course at any time.

Minimum requirements apply for training at your premises. click here to view room requirements.

CERTIFICATION
Delegates who successfully complete this Mental Health Awareness Course will receive a St John Ambulance certificate of competence on completion of the course.

ASSESSMENT
Delegates will have continuous trainer observation during this course, and must demonstrate their understanding and competence on all course subjects.